About RCM Headsets
Your Ultimate Source for Commercial Grade Telephone Headsets
RCM Headsets is a 26 year old full service and support, telephone headset and conference telephone provider headquartered in the Chicago, IL area.
RCM Headsets is a Brick and Mortar business, staffed by true professionals, that provides headset and conference telephone solutions. We offer these products, along with comprehensive support and service to thousands of customers worldwide.
We stock a large selection of products, accessories and parts in our own Midwest warehouse that can be delivered as soon as next day.
RCM provides wired and wireless headset solutions from the industry’s leading manufacturers including Starkey, Sennheiser, GN Netcom, Plantronics and VXI.
Plus, we offer conference telephone products from Polycom, Konftel and ClearOne
No Obligation Product Evaluation
A telephone headset is a very personal product. Fit, comfort and sound quality will vary from person to person. With that in mind, RCM Headsets offers a no obligation demo program that allows you to test the products that you are considering, in your environment before purchase, to ensure your satisfaction.
True Headset Professionals
For the last 26 years, RCM has grown to become one the industry’s premier Telephone Headset and Conference Telephone providers. Our unique approach to outstanding customer service, fast and accurate product fulfillment, quick repair services and superior product knowledge, makes RCM Headsets the perfect choice as your headset business partner.
RCM Services in Brief
- Provide a comprehensive selection of the industries finest products
- Accurate and fast product fulfillment
- Offers factory trained repair services
- Accepts trade-ins of your old headsets
- We can refurbish your existing products to like new condition
- Provide “as new” refurbished headsets, attractively priced
- Offer outstanding customer service
- Great company to be your headset business partner
Our Staff You Should Know
RCM Headsets has a great staff of people ready to assist in every way. Listed below are some of the people that you will work with:
| Contact | Title | Telephone | |
| Rose Montegna | Manager of Administration | rcm@rcmheadsets.com | 847-298-8100 X 225 |
| Jo Harris | Manager of Technical Support and Logistics | jo@rcmheadsets.com | 847-298-8100 X 228 |
| Ann Seigler | Account Manager Illinois | annseigler@msn.com | 847-298-8100 |
| Diane Bacich | Sales and Marketing | rcm@rcmheadsets.com | 847-298-8100 X 236 |
| Lou Vasselli | National Accounts Manager | lou@starkeyheadset.com | 888-398-3588 X 227 |
| Dan Leinwander | Logistics Supervisor | rcm@rcmheadsets.com | 847-298-8100 X 229 |
| Jannette Perez (JJ) | Administrator | jj@rcmheadsets.com | 847-298-8100 X 226 |
| Rachael Penebaker | Administrator | rachael@rcmheadsets.com | 847-298-8100 X 224 |
| Jessica Beltran | Administrator | jessica@rcmheadsets.com | 847-298-8100 X 234 |
| Ruben Vargas | Supervisor, Repair Center | rcm@rcmheadsets.com | 847-298-8100 X 235 |
| Ralph Pedjra | Account Manager Illinois | shortcuts@netzero.net | 847-877-6113 |
| Jill Stelwagen | Account Manager Michigan | sjillstel@aol.com | 616-745-3113 |
| Renee Fisk | Account Manager Michigan | renee@rcmheadsets.com | 616-481-6200 W |
| Elaine McGonigle | Account Manager Minnesota | emcgonigle@charter.net | 952-469-1379 W 952-465-5507 C 752-469-2420 F |
| David Drury | Account Manager Texas | jddrury@comcast.net | 713-467-6867 W 713-467-7776 F |
| Nancy Niewiedzial | Account Manager Southeast | nancy@rcmheadsets.com | 321-305-4761 |
| Brian Edsall | Account Manager Utah | brian@rcmheadsets.com | 801-487-4749 W 970-471-3030 C |
