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About RCM Headsets

Welcome to RCM Headsets

Midwest Teletron authorized

Your Ultimate Source for Commercial Grade Telephone Headsets

RCM Headsets is a 27 year old full service and support, telephone headset and conference telephone provider headquartered in the Chicago, IL area.

RCM Headsets is a Brick and Mortar business, staffed by true professionals, that provides headset and conference telephone solutions. We offer these products, along with comprehensive support and service to thousands of customers worldwide.

We stock a large selection of products, accessories and parts in our own Midwest warehouse that can be delivered as soon as next day.
RCM provides wired and wireless headset solutions from the industry’s leading manufacturers including Starkey, Sennheiser, GN Netcom, Plantronics and VXI.
Plus, we offer conference telephone products from Polycom, Konftel and ClearOne

No Obligation Product Evaluation

A telephone headset is a very personal product. Fit, comfort and sound quality will vary from person to person. With that in mind, RCM Headsets offers a no obligation demo program that allows you to test the products that you are considering, in your environment before purchase, to ensure your satisfaction.

True Headset Professionals

For the last 26 years, RCM has grown to become one the industry’s premier Telephone Headset and Conference Telephone providers. Our unique approach to outstanding customer service, fast and accurate product fulfillment, quick repair services and superior product knowledge, makes RCM Headsets the perfect choice as your headset business partner.

RCM Services in Brief

  • Provide a comprehensive selection of the industries finest products
  • Accurate and fast product fulfillment
  • Offers factory trained repair services
  • Accepts trade-ins of your old headsets
  • We can refurbish your existing products to like new condition
  • Provide “as new” refurbished headsets, attractively priced
  • Offer outstanding customer service
  • Great company to be your headset business partner

Our Staff You Should Know

RCM Headsets has a great staff of people ready to assist in every way. Listed below are some of the people that you will work with:

Contact Title Email Telephone
Rose Montegna Manager of Administration Contact Rose Montegna 847-298-8100 X 225
Jo Harris Manager of Technical Support & Logistics Contact Jo Harris 847-298-8100 X 228
Ann Seigler Account Manager Illinois Contact Ann Seigler 847-298-8100 X 418
Diane Bacich Sales & Marketing Contact Diane Bacich 847-298-8100 X 236
Lou Vasselli National Accounts Manager Contact Lou Vasselli 888-398-3588 X 227
Dan Leinwander Logistics Supervisor Contact Dan Leinwander 847-298-8100 X 229
Rachael Penebaker Administrator Contact Rachael Penebaker 847-298-8100 X 226
Jannette Perez (JJ) Administrator Contact Jannette Perez (JJ) 847-298-8100 X 234
Lizzette Perez Administrator Contact Lizzette Perez 847-298-8100 X 224
Jessica Beltran Administrator Contact Jessica Beltran 847-298-8100 X 234
Nicholas Gomez Assistant Manager of Tech. Support & Logistics Contact Nicholas Gomez 847-298-8100 X 243
Alex Diaz Repair Center Contact Alex Diaz 847-298-8100 X 235
Jill Stelwagen Account Manager Michigan Contact Jill Stelwagen 616-745-3113
Renee Fisk Account Manager Michigan Contact Renee Fisk 616-481-6200 W
Elaine McGonigle Account Manager Minnesota Contact Elaine McGonigle 952-469-1379 W
952-465-5507 C
David Drury Account Manager Texas Contact David Drury 713-467-6867 W
Nancy Niewiedzial Account Manager Southeast Contact Nancy Niewiedzial 321-305-6300
Brian Edsall Account Manager Utah Contact Brian Edsall 801-745-2804 W
970-471-3030 C